Take care of your customers

Don't Forget Your Loyal Customers
Once you have customers you need to keep them. One way to do this is to keep in contact with them. Talk to them, ask how they are doing, listen to what they are talking about, this may give you clues to things they need, offer them discounts on future purchases. Many businesses only offer discounts to new customers which if you notice by the comments many people make online regular customers feel this is very unfair. Your loyal return customers deserve discounts and rewards too. If you don't offer these to them they could be lured away by another company offering them.
Keep Track of Services Related to the One's You Offer