Offer Personal Service to Your Business Customers

Offer Personal Service-For example, people like personal service, not automated service. If you have a phone number where your business can be contacted don't give them 20 options to push a number and then send them to another automated response. If you are going to put your business number out there make sure you have a live person that answers the phone. The internet offers new and exciting ways to personally connect with your customers you can use a company to do this or utilize apps that connect your website viewers directly to your facebook page to send a message like the one you see on this page. Make sure you respond to the messages quickly. Paid services can offer live chats and even video chats with your customers. Potential customers and customers have questions and they want answers quick and if you can't give them those answers quickly they will go to another website that can. If you are constantly on the go and trying to run your business by yourself, connect your messaging services to your cell phone so you can respond quickly to your customers and potential customers.